United States Ombudsman Association’s 43rd Annual Conference
Ombuds: The Gold Standard
The Seabird, 101 Mission Avenue, Oceanside, CA 92054
Please continue to check the USOA Conference webpage for updates.
2024 Pre-Conference Registration Details
Pre-Conference Option #4: The Art of Communication: A Deep Dive into Workstyles and Team Dynamics
Tuesday, November 19, 2024 (AM Session)
This half-day immersive workshop will be taught by Kristen Mahlin, MPA. The interactive workshop is designed to equip participants with skills needed to navigate and optimize communication across varied workstyles within any team, group or one-on-one setting. This workshop offers a deep dive into understanding, recognizing, and effectively adapting to the four common communication styles generally used in today's multifaceted work environments. Participants will learn through a blended teaching approach that includes expert presentation of information and real-life examples, practical application exercises, and group interactions aimed at fostering an understanding of how to harness the power of communication to build resilient, high-performing teams.
This is a half-day intensive training. Depending on interest, attendance may be capped.
The fee for this preconference session includes lunch.
