United States Ombudsman Association New Ombudsman Training
December 2, 3, 6, 7 - 2021 (4 day workshop) - 1:00pm to 5:00pm EST. This popular training is designed for individuals who are relatively new to the role of government ombudsman.
The faculty includes incumbent and retired ombudsmen from general jurisdiction legislative branch offices and agency-specific executive branch offices with more than 100 years of collective experience. Participants will learn about the origin, characteristics, and standards of an ombudsman office. Instructors will discuss basic intake, interviewing and investigation techniques, report writing, and will present a case study to enable participants to apply knowledge to practice. The workshop will examine the role of the ombudsman in promoting an ethical climate in our offices as well as review ethical challenges an ombudsman may face. Participants will also have the opportunity to discuss best practices, time saving tips, and tools of the trade with a group of experienced, seasoned ombudsmen.
Please note: The training will be in English. Translations services are not available. Zoom link will be sent a few days before the meeting to the email
provided when registering.
Need not be an ombudsman to attend!
Questions? E-mail carolyn.bryant@state.mn.us|
Payment Instructions:
If you are paying with a credit card, simply select pay online and the system will guide you through the process.
If you are paying by check, simply print a copy of your invoice and mail with check to: United States Ombudsman Association, 2500 W. 2nd Avenue, Suite 15, Indianola, IA 50125.
The registrant will automatically receive an email confirming that their registration was completed.
